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Terms of Service

Last updated: April 13, 2026

Heads up — please read this part. Section 9 says that if we ever end up in a serious disagreement, we handle it through private arbitration instead of a lawsuit, and you give up the right to join a class action. If you don't want that, you have 30 days from signing up to opt out by emailing us. Full details are in Section 9.

1. What Lucky Lounge is

Lucky Lounge is a free, browser-based social game. You make a pixel avatar, hang out in a casino-themed lounge, and play Slots, Blackjack, Roulette, Three Card Poker, and Texas Hold'em with other players. You can chat, trade cosmetic items, chase quests and achievements, and climb leaderboards.

This is not gambling. No real money is involved anywhere. The in-game currency, “Lucky Coins,” is fake — you can't buy it, sell it, cash it out, or swap it for anything of real-world value. You earn Lucky Coins for free by playing, logging in, and hitting milestones. Because there's no money on the line and nothing of real-world value to win, Lucky Lounge isn't legally considered gambling in the US or most other places. It's a simulation, for fun.

2. Who can play

To make an account you need to:

  • Be at least 18 years old. This is a strict minimum and applies to everyone, everywhere — no exceptions.
  • Have the legal ability to agree to a contract where you live.
  • Not live somewhere that bans social-casino games, and not be in a country under comprehensive US sanctions.
  • Not have been previously banned from Lucky Lounge.

When you sign up, you're telling us all of that is true. We don't knowingly let anyone under 18 play. If we find out a user is underage, we close the account and delete their data.

3. Your account

When you're using Lucky Lounge, please:

  • Give us a real email address.
  • Keep your login private — don't share it.
  • Stick to one account per person. No alts for farming, self-trading, or dodging bans.
  • Take responsibility for whatever happens under your account.
  • Tell us right away if you think your account has been compromised.

4. House rules

Lucky Lounge is a shared space. To keep it fun and safe for everyone, don't do any of this:

  • Harass, bully, threaten, or dox other players.
  • Use slurs or hate speech. Racism, sexism, homophobia, transphobia, ableism, and religious attacks are all out.
  • Post sexual, graphic, or disturbing content in chat.
  • Spam chat, flood channels, or impersonate staff or other people.
  • Exploit bugs instead of reporting them. Collude with others to cheat the economy. Use bots, scripts, macros, or browser extensions to play for you.
  • Try to break into other accounts, overload our servers, or get around bans and rate limits.
  • Reverse-engineer the game client or tamper with server communication.
  • Use Lucky Lounge to do anything illegal.

5. Lucky Coins and virtual items

Everything in Lucky Lounge — Lucky Coins, cosmetics, consumables, effects — is virtual. Here's what that actually means for you:

  • You earn Lucky Coins by playing. There's no way to buy them with real money right now.
  • You can spend them on cosmetic items in the shop. Cosmetics are just for looks — they don't change how the games play.
  • Trades with other players are final. We don't reverse them — double-check before you confirm.
  • You don't own any of it. We give you a limited, personal license to use virtual items inside Lucky Lounge. The license ends when your account ends.
  • None of it has cash value. It's not property, not transferable outside the game, not redeemable, and not money we're holding on your behalf.
  • We may adjust prices, drop rates, odds, and coin balances when we need to — for balance, bug fixes, legal reasons, or abuse prevention. We'll tell you in-app when it's a big change.
  • In rare cases (major bugs, exploits, rollbacks, account closure) we may wipe or reset balances and items. That doesn't entitle you to a refund — nothing here was ever worth real money.

6. Fair play

We take fairness seriously. Here's how the games actually work:

  • The server decides outcomes, not your browser. Every card, spin, and roulette number is generated server-side using a cryptographically secure random source. The client cannot influence the result.
  • Everyone gets the same odds. We don't tilt the math based on who you are, your win/loss streak, or how old your account is.
  • Standard casino math. Blackjack rules, the roulette wheel, and poker hand rankings are all the standard versions.
  • Every coin move is logged. Bets, wins, and rewards are recorded in a tamper-evident ledger so we can investigate disputes and catch bugs.

7. Your content, our content, DMCA

Anything you post or send through Lucky Lounge — chat messages, display names, bios, usernames, avatar configurations, reports — is “your content.” You keep it; we just need permission to host and display it.

The permission you give us. By posting, you give Lucky Lounge a non-exclusive, worldwide, free license to host, store, display, and (when needed) reformat your content so we can run the service, moderate it, investigate abuse, and comply with the law. The license ends when you delete the content or your account — except where we've already shared it with others, or have to keep it for legal, audit, or moderation reasons.

You promise that what you post is yours to post, doesn't break anyone else's rights (copyright, privacy, anything else), and doesn't break the law.

Our brand and code. The Lucky Lounge name, logo, source code, game design, and visual design are ours, protected by copyright and trademark law. Don't copy, decompile, or redistribute them, and don't use our name or logo for your own projects without written permission. Some avatar art comes from the Liberated Pixel Cup project and is used under those licenses (CC-BY, CC-BY-SA, CC0, OGA-BY 3.0, GPL) — full credits are in the in-game Art Credits modal.

DMCA takedowns. If you believe something on Lucky Lounge infringes your copyright, email us at luckyloungegame@gmail.com with the subject “DMCA Notice” and include: your signature, the work you own, where the infringing material is on Lucky Lounge, your contact info, a good-faith statement that the use isn't authorized, and a statement (under penalty of perjury) that you're the owner or their authorized agent. We process valid notices under 17 U.S.C. § 512 — we'll take the material down and, for repeat infringers, close the account. You can send counter-notices to the same address. Filing a fake notice or counter-notice can make you legally liable under § 512(f).

8. Reports, suspensions, and account closure

  • Reporting. If you see harassment, exploits, or security bugs, email luckyloungegame@gmail.com. We take reports seriously and appreciate the heads-up.
  • Leaving on your own. You can delete your account any time from your profile settings. When you do, we scrub your email, username, and auth ID and hard-delete your profile, avatar, inventory, chat, sessions, quests, and achievements. An anonymized placeholder row is kept only long enough to preserve short-window audit records (about 730 days), then deleted. Full details are in Section 8 of the Privacy Policy.
  • Us pausing or ending your account. We may suspend accounts for breaking these Terms. For severe or repeated violations, suspected fraud, or anything that creates legal risk for us or other players, we may close the account for good. For serious cases (targeted harassment, exploit abuse) we're not required to give advance notice.
  • Appeals. You can contest a suspension or termination by emailing luckyloungegame@gmail.com with the subject “Account Appeal” from the email on the account. We respond in writing within 7 business days, and a human reviews every appeal — including ones that started with an automated detection.
  • What survives. When your account ends, your license to use Lucky Lounge and any virtual items ends too. The parts of these Terms meant to outlast the account — the virtual economy rules, the content license, IP, warranties, liability limits, arbitration, governing law, and the fine print — still apply.

9. Disputes — arbitration and no class actions

Read this section carefully. It changes how you can sue us.

9.1 Let's try to work it out first. Before either of us files anything formal, email a description of the problem to luckyloungegame@gmail.com with the subject “Dispute Notice.” We both agree to try to resolve it in good faith for at least 60 days.

9.2 Arbitration. If we can't work it out, any dispute, claim, or controversy related to these Terms, the Privacy Policy, your account, or Lucky Lounge goes to private, binding individual arbitration instead of court, except for the exceptions in Section 9.5. This agreement is governed by the US Federal Arbitration Act (9 U.S.C. §§ 1–16). Arbitration means a neutral decision-maker (an arbitrator), not a judge or jury, decides the outcome. It's usually faster and cheaper than court — but you're giving up the right to a trial.

9.3 How it works. The American Arbitration Association (AAA) runs it, under their Consumer Arbitration Rules. The arbitrator is selected under those rules. You choose whether the hearing happens by phone, by video, in writing, or in person in your home county. The arbitrator's decision is final and can be enforced in any court.

9.4 No class actions, no juries. You and Lucky Lounge both give up the right to bring a class action, join someone else's, or take part in any representative proceeding, and both give up the right to a jury trial. The arbitrator can only handle one person's claims at a time. If a court decides this class waiver can't apply to a particular claim, that claim goes to court while everything else stays in arbitration.

9.5 Exceptions. Either of us can still (a) bring individual small-claims-court cases, (b) go to court to stop IP misuse (injunctions and similar relief), and (c) go to court to enforce or challenge IP rights.

9.6 Opt-out (30 days). You can opt out of this whole arbitration section — including the class waiver — by emailing luckyloungegame@gmail.com with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms (or a new version that changes this section). Include your username, the email on your account, and a clear statement that you're opting out. Opting out doesn't affect anything else about your account.

9.7 Severability of this section. If part of this Section 9 is found unenforceable, the rest still applies, except as noted in 9.4.

10. Warranties, liability, and responsibility

Lucky Lounge is provided “as is”— we can't promise it'll always work, be bug-free, or preserve your progress through every outage. We may take it offline for maintenance or updates without notice. To the fullest extent the law allows, we disclaim every implied warranty (like merchantability, fitness for purpose, title, and non-infringement). Some places don't allow those disclaimers, so they might not fully apply to you.

Things we can't control. We're not responsible for outages or failures caused by things outside our reasonable control — natural disasters, cyberattacks, third-party hosting failures, internet outages, government action.

Liability cap. To the fullest extent the law allows, Lucky Lounge and everyone involved in running it aren't liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (lost profits, lost data, lost goodwill, service interruption, cost of substitute services) from your use or inability to use Lucky Lounge. Because no real money is ever involved, our total liability to you is capped at the greater of (a) whatever you've paid us in the last 12 months or (b) US$100. Nothing here limits liability that legally can't be limited — like fraud, gross negligence, or personal injury caused by negligence.

Your responsibility to us. If someone sues us because of something you did — breaking these Terms, violating someone else's rights, or posting something you shouldn't have — you agree to cover our reasonable legal costs, damages, and attorneys' fees. This survives after your account ends.

11. Governing law

These Terms are governed by the US Federal Arbitration Act, applicable federal law, and the laws of the State of Delaware (ignoring conflict-of-law rules). If a mandatory consumer-protection law in your country gives you stronger rights, those stronger rights still apply. Any dispute that isn't in arbitration — and any action to enforce an arbitration decision — goes to the state or federal courts in Delaware, and you agree those courts have jurisdiction over you for that purpose.

12. Responsible play

Lucky Lounge is meant to be fun. If you notice that your playing habits are getting in the way of your real life, take a break — no real money is ever on the line, and your account will be here when you come back. This should be entertainment, not a compulsion.

13. Changes to these Terms

We may update these Terms sometimes. When we do:

  • We'll update the “Last updated” date at the top.
  • We'll announce big changes in-app.
  • For changes that shrink your rights or add significant new obligations, we'll give at least 30 days notice and ask you to accept them again where the law requires.
  • If you don't like the new version, you can delete your account before it takes effect. If you keep playing after the effective date, you're accepting the new Terms.

14. International and sanctions

Lucky Lounge is run from the United States. Using it from outside the US means your info may be processed here and anywhere else our providers operate — with the safeguards described in the Privacy Policy. You're telling us you're not in a country under comprehensive US embargo, not on any US restricted-parties list, and that you'll comply with export-control and sanctions laws.

15. The fine print

  • Severability. If a court finds part of these Terms unenforceable, that part gets trimmed to the minimum needed and the rest stays in force.
  • Entire agreement. These Terms plus the Privacy Policy are the whole agreement between you and us, replacing anything said before.
  • Assignment. You can't transfer this agreement without our written permission. We can transfer it to a successor (e.g. in a merger or sale of assets) without yours.
  • No waiver. If we don't enforce something right away, that doesn't mean we've given up the right to enforce it later.
  • Notices. We can reach you through the app, by email, or any reasonable way. Legal notices from you go to luckyloungegame@gmail.com with the subject “Legal Notice.”
  • Relationship. Nothing here makes you our partner, employee, agent, or joint venturer.
  • No third-party beneficiaries. These Terms only create rights between you and us.
  • Headings. Section titles are just for reading — they don't change the meaning.

16. Contact

Need to reach us? Here's where to go: